The Speed of Sound: How Modern Consumer Habits Are Changing Law Firm Intake

with Jared D. Correia, Esq.

Law firm intake processes are largely ineffective. That’s because lawyers focus on their needs, in terms of defining intake structures, rather than what modern legal services consumers demand. This misalignment means that lawyers leave revenue on the table, because they can’t engage effectively with leads, or drive them to conversion. Part of the solution is setting up the right systems; and, part of the solution is understanding what clients want from lawyers.

In addition to 1.0 CLE Credit* in Illinois and Florida in this presentation, we’ll discuss:

    • Modern consumer trends and how those affect legal services.
    • What modern consumers want from law firms, and how to deliver it.
    • How to build effective intake systems for lead conversion.
    • Ethical considerations for client intake in the modern technology environment.

Watch the Webinar

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*CLE Credit Information

To qualify: 1.0 CLE Credit will be earned by ALL ATTENDEES who viewed this event for 50+ minutes.

You cannot watch the program in a group if you wish to earn CLE credits. If you do choose to watch the event in a group, ensure that you are also logged in on your own personal device, under your log-in credentials, as we will need proof of your attendance. (Though it is highly recommended that you view the event from your own personal device).

We have approved CLE credit in the jurisdictions of Florida and Illinois only. Please check with your local bar if you are allowed to self-report.

Featured Presenter

Jared D. Correia, Esq.

Jared D. Correia, Esq. is the founder and CEO of Red Cave Law Firm Consulting.   Red Cave offers subscription-based law firm business management consulting services for law firms, bar associations and corporations.  Red Cave also works with legal vendors to develop programming and content.  Jared is also the COO of Gideon Software, Inc.  Gideon offers intelligent messaging and predictive analytics software built exclusively for law firms.  A former practicing attorney, Jared has been providing services to lawyers and law firms for over a decade.

He is a regular presenter at local, regional and national events, including ABA TECHSHOW.  He regularly contributes to legal publications, including his column, ‘Managing,’ for Attorney at Work, his ‘Law Practice Confidential’ advice column for Lawyerist and his column for Above the Law focused on the legal technology startup community.  Jared is the host of the award-winning Legal Toolkit podcast on Legal Talk Network.  Jared also teaches for Concord Law School, Suffolk University Law School, Solo Practice University and Becker College.  He loves James Taylor, but respects Ron Swanson; and, he tries to sneak Rolos when no one is looking.


For more information about Jared, visit Red Cave’s website and/or Gideon’s website, his LinkedIn account, his Twitter account or contact him directly at



Suffolk University Law School - J.D.
Saint Anselm College - Honors B.A. | English major, Classics minor


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