The Speed of Sound: How Modern Consumer Habits Are Changing Law Firm Intake
with Jared D. Correia, Esq.
Law firm intake processes are largely ineffective. That’s because lawyers focus on their needs, in terms of defining intake structures, rather than what modern legal services consumers demand. This misalignment means that lawyers leave revenue on the table, because they can’t engage effectively with leads, or drive them to conversion. Part of the solution is setting up the right systems; and, part of the solution is understanding what clients want from lawyers.
In addition to 1.0 CLE Credit* in Illinois and Florida in this presentation, we’ll discuss:
- Modern consumer trends and how those affect legal services.
- What modern consumers want from law firms, and how to deliver it.
- How to build effective intake systems for lead conversion.
- Ethical considerations for client intake in the modern technology environment.